"There are no traffic jams along the extra mile."
- ROGER STAUBACH

• We provide excellent service.
  We will endeavor to impress our customers with the quality and timeliness of our services in a pleasant and friendly manner.

• We are honest and straightforward.
  We will provide information that is reliable, understandable and sensible.

• We practice teamwork.
  You can count on use to support the mutual effort essential for successful transactions.

• We value our customers.
  We will treat everyone we encounter as we wish to be treated, with integrity and respect, answering questions in context and with care and patience.

• We welcome innovation and change.
  We will search for opportunities to innovate and adapt (to the changing times) in carrying out our customer service mission.